Effective Date: 1st January, 2026  |  Last Updated: March 2026

At ProScholer, your privacy matters. We are committed to handling your personal information with the same clarity and care we bring to everything we do. This Privacy Policy explains what we collect, how we use it, and the choices you have.

ProScholer is an edtech platform helping young professionals globally earn recognized certifications and advance their careers. When you visit our website, enroll in a course, or use our services, we collect certain information to deliver the best possible learning experience.

Please read this policy carefully. By using ProScholer’s services, you agree to the practices described here. If you have questions, contact us at privacy@proscholer.com.

Information We Collect

We collect information to help you learn, get certified, and move forward in your career. Here is what we gather:

Information You Provide Directly

• Contact details: your name, email address, phone number, and mailing address.
• Account credentials: username and password when you register.
• Payment information: billing details processed through secure payment providers. We do not store full card numbers.
• Professional background: career stage, current role, or learning goals you share during enrollment or in course activities.
• Course submissions: assignments, quiz responses, project work, and feedback.

Information Collected Automatically

• Device and browser data: device type, browser, screen size, operating system, and language preferences.
• Usage data: pages visited, time spent on lessons, course progress, and interaction with platform features.
• Location signals: approximate geographic location derived from your IP address, used to serve region-specific content.
• Cookies and tracking: identifiers used to keep you logged in, remember preferences, and measure platform performance.

Information from Third Parties

• If your employer or an authorized training partner enrolls you in a ProScholer program, they may provide your information on your behalf.
• If you sign in using a third-party service such as LinkedIn, we receive the information you authorize that service to share.

How We Use Your Information

ProScholer uses your information to give you a clear, structured, and supported learning experience. Specifically, we use it to:

• Deliver your courses, track your progress, and issue certificates upon completion.
• Provide instructor support, exam reminders, and mentor follow-ups.
• Send course updates, community announcements, and important service notifications.
• Share career tips, certification insights, and relevant learning resources by email or WhatsApp, where you have opted in.
• Show region-relevant content, for example PMP Certification Canada or Scrum Master UK Training, based on your location.
• Operate our AI-powered tools, including our Career Certification Path Finder, to give you personalized guidance.
• Analyze platform performance and improve our content, design, and support systems.
• Process your payments and maintain your account records.
• Meet legal obligations and protect the security of our platform.

We do not sell your personal information to third parties for advertising. We do not use your data to make exaggerated promises. We focus on what we can actually deliver: training quality, exam preparation, and skill application.

Cookies and Tracking Technologies

ProScholer uses cookies and similar tools to keep your experience consistent and functional. We use three types:

• Essential cookies: required for login sessions and basic platform functions.
• Analytics cookies: help us understand how learners use the platform so we can improve it.
• Marketing cookies: used to show relevant ads on other platforms when you have opted in.

You can manage or disable cookies through your browser settings. Note that turning off essential cookies may affect your ability to access course content or stay logged in.

How We Share Your Information

ProScholer shares your information only where necessary and always with care. Specifically:

• With instructors and mentors: to support your learning progress and provide feedback.
• With your employer or training partner: if they enrolled you, they may receive updates on your course status.
• With service providers: trusted third parties who help us operate our platform, including payment processors, email delivery services, and analytics tools. These providers are bound by agreements that restrict how they use your data.
• For legal compliance: where required by law, court order, or to protect the safety and rights of our learners and team.
• In a business transfer: if ProScholer is acquired or merges with another organization, your data may form part of that transition. We will notify you in advance where possible.

We do not share your information with advertisers or data brokers. Text messaging opt-in data and consent are never shared with third parties.

Data Security

We take security seriously because the trust of our learners is central to everything ProScholer does. Our safeguards include:

• Secure Socket Layer (SSL) encryption for all data transmitted through our platform.
• Access controls that limit who within our team can view your personal information.
• Regular security reviews and malware scanning of our systems.
• Payment processing handled entirely by certified third-party payment gateways. We do not store full card details.

While we apply industry-standard protections, no system is entirely without risk. We encourage you to keep your login credentials secure and contact us immediately if you notice any unauthorized activity on your account.

Your Rights and Choices

You have meaningful control over your personal information. Depending on where you are located, your rights include:

Access and Correction

You may log in to your ProScholer account at any time to review and update your personal details. If you need assistance, contact us at privacy@proscholer.com.

Deletion

You may request that we delete your personal information. We will honor this unless we are required to retain it for legal, financial, or regulatory reasons. Note that residual data may remain in backups for a limited period.

Withdrawing Consent

Where processing is based on your consent, such as marketing communications, you may withdraw at any time by following the unsubscribe link in any email or contacting us directly.

Data Portability

If you are in the European Economic Area, United Kingdom, or a jurisdiction with applicable data portability laws, you may request a copy of your data in a portable format.

Regional Rights

• EEA and UK residents: You have rights under GDPR including access, rectification, erasure, restriction, and the right to lodge a complaint with your local Supervisory Authority.
• California residents: You have rights under the CCPA including the right to know, delete, and opt out of the sale of personal information. ProScholer does not sell personal data.
• Singapore residents: You may refer complaints to the Personal Data Protection Commission (PDPC).

Children’s Privacy

ProScholer’s programs are designed for professionals and career starters aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

If you believe a minor has registered on our platform, please contact us at privacy@proscholer.com and we will remove the account promptly.

International Data Transfers

ProScholer serves learners globally, including in Canada, the United States, the United Kingdom, India, and the Caribbean. Your data may be stored and processed in countries where our platform infrastructure operates.

When transferring data internationally, we apply appropriate safeguards such as Standard Contractual Clauses where required. By using ProScholer, you consent to your data being processed in accordance with this policy, regardless of where you are located.

Third-Party Links and Communities

Our platform and communications may contain links to external websites or partner resources. ProScholer is not responsible for the privacy practices of those sites. We encourage you to review their policies before sharing any personal information.

If you participate in our community groups, alumni circles, or open forums, any information you share in those spaces may be visible to other members. Please share only what you are comfortable with others seeing.

Corporate and Team Enrollments

When a company or organization enrolls its team members in ProScholer programs, the organization acts as our client. We collect and process learner information under the direction of the client organization.

If your employer enrolled you in a ProScholer program, please direct privacy questions to your organization first. We are not responsible for your employer’s internal data handling practices.

Changes to This Policy

ProScholer may update this Privacy Policy as our services grow. When we make meaningful changes, we will post a notice on our website and, where appropriate, send you an email.

Your continued use of ProScholer after any update means you accept the revised policy. If you do not agree, you may discontinue use of our services at any time.

Contact Us

We are here to help. If you have any questions, concerns, or requests related to your privacy, reach out to us:

• Email: hello@proscholer.com
• Website: www.proscholer.com
• WhatsApp Support: available through our platform after enrollment

Our team is committed to responding clearly and promptly. Your trust is the foundation of everything we build at ProScholer.